Terms of use
This website is operated by Jiaxing Kunka Trading Co., Ltd. Throughout the website, “we,” “us,” and “our” refer to Jiaxing Kunka Trading Co., Ltd. and the Coastalret online store.
By visiting the website or purchasing from us, you agree to these Terms of Service.
Online Store Terms
You must be legally capable of entering into a binding contract in your jurisdiction to make a purchase.
You may not use our products, website, or services for unlawful or unauthorized purposes.
Product Information
We make reasonable efforts to display product descriptions, colors, packaging, and images accurately. Screen settings and production variations may cause minor differences.
Candle scent perception is subjective and may vary between individuals and environments.
Prices and Payment
Prices may change without prior notice. The price displayed at checkout at the time an order is placed will apply to that order.
Orders are subject to payment authorization, fraud screening, and availability. We reserve the right to refuse or cancel an order where reasonably necessary.
Orders
Providing incorrect, incomplete, or fraudulent order information may result in delay or cancellation.
We may limit quantities or cancel orders that appear to be placed for unauthorized resale, fraud, or abuse.
Shipping, Returns, and Refunds
Shipping is governed by our Shipping Policy. Returns and refunds are governed by our Return & Refund Policy. These policies form part of these Terms.
Safe Candle Use
Customers must follow all safety instructions supplied with the product.
Never leave a burning candle unattended. Keep candles away from children, pets, drafts, flammable materials, and unstable surfaces. Stop using a candle if its container becomes damaged.
We are not responsible for damage caused by misuse, failure to follow safety instructions, or use inconsistent with the product’s intended purpose, to the extent permitted by law.
Intellectual Property
Website content, including text, graphics, product images, designs, and branding, is owned by or licensed to us and may not be copied or commercially used without permission.
Third-Party Services
Our website may use third-party services, links, applications, and payment providers. Their services may be governed by separate terms and privacy policies.
Disclaimer and Limitation of Liability
To the extent permitted by applicable law, products and services are provided without warranties beyond those expressly stated.
Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded.
Governing Law
These Terms are governed by the applicable laws of the jurisdiction in which Jiaxing Kunka Trading Co., Ltd. is registered, without limiting any mandatory consumer rights that apply in the customer’s country or region.
Changes to These Terms
We may update these Terms from time to time. Updated Terms become effective when published on this website.
Contact
Email: service@coastalret.com
Legal Business Name: Jiaxing Kunka Trading Co., Ltd.